About Auburn Total Health
Auburn Total Health, founded by Kim Murphy in 2018, started as a business offering Colon Hydrotherapy services. Kim had a vision of creating a health spa that would provide a wide range of healing modalities. Amy, who was a full-time massage therapist at the time, shared this vision with Kim.
Initially, in 2018, Kim and Amy were located in the same place but operated as separate practices. As Kim's business began to expand to include other healing modalities, it became clear that having a business partner would help facilitate the growth of the business. In 2020, they officially became business partners, and this marked the birth of the Auburn Total Health you know today.
Auburn Total Health has since evolved to offer a diverse range of services, including Colon Hydrotherapy, Far Infrared Sauna Sessions, Hyperbaric Oxygen Therapy, PEMF Sessions, Clinical Thermography, and Sports and Orthopedic Mobility with Thermography. Their vision is to create a relaxing environment where clients can heal, and they believe they have successfully achieved this goal.
As part of their commitment to providing the best care to their clients, Auburn Total Health is now looking to expand their team. This expansion indicates their dedication to offering a broader range of services and ensuring the well-being of their clients through various healing modalities.
Are You Looking For A Part-Time Job?
We're currently hiring for a dynamic role within our team, where you'll have the chance to work with people and assist them in achieving their health goals. This position requires a passion for helping others, the ability to thrive in a fast-paced environment, and a willingness to learn about our range of services and therapies. If you're enthusiastic about making a positive impact on people's health and well-being, we'd love to hear from you. Join us and be a part of our amazing team!
Job Description
Job Title: Med Spa Receptionist and Client Services Coordinator
Job Location: Auburn Total Health, Auburn, CA
Job Type: Part-time
Job Description:
As a Spa Receptionist and Client Services Coordinator at Auburn Total Health, your primary responsibility is to ensure a smooth and welcoming experience for our clients from the moment they walk in the door. You will play a pivotal role in maintaining the operational efficiency of the spa and ensuring that our clients receive top-notch service.
Key Responsibilities:
Answer the Phone: Professionally and courteously handle incoming calls, providing information and answering client inquiries.
Manage Appointments: Efficiently manage the appointment schedule, making reservations, and ensuring proper spacing for different services.
Greet Clients: Offer a warm and friendly welcome to clients as they arrive, creating a positive first impression.
Client Forms: Assist clients in filling out required forms and ensure all necessary information is provided.
Data Entry: Accurately input information from filled-out forms into the scheduling and records management system (e.g., Acuity).
Sauna and Hyperbaric Setup: Prepare and maintain sauna and hyperbaric chambers, ensuring they are clean, heated, and ready for client sessions.
Client Guidance: Escort clients to the appropriate service areas, explain protocols, and provide information for clients new to the experience.
Laundry Assistance: Assist with laundering spa linens and maintain a clean and organized laundry area.
Light Cleaning: Perform routine cleaning tasks such as emptying trash bins, touching up the bathroom, ensuring the front counter is clean, spot vacuuming, and cleaning glass sauna doors as needed.
Water Dispensers: Regularly refill water dispensers in the saunas, front hall, and back hall to ensure clients have access to water during their sessions.
Supply Restocking: Monitor and assist with the restocking of supplies such as towels, robes, and toiletries.
Payment Processing: Collect and process payments at the end of client sessions, ensuring accuracy and maintaining client confidentiality.
Probiotics Distribution: Provide clients with probiotics at the conclusion of colonic sessions, following established protocols.
Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Organized, detail-oriented, and capable of multitasking.
- Ability to maintain a clean and welcoming environment.
- Previous experience in a spa, wellness center, or client-oriented role is a plus.
- Knowledge of spa services, such as saunas and hyperbaric chambers, is advantageous.
Benefits:
- Competitive compensation
- Ongoing training and development opportunities
- Employee discounts on spa services
- Positive and supportive work environment
If you are a personable, detail-oriented, and client-focused individual who thrives in a spa and wellness setting, we encourage you to apply for this position. Join us at Auburn Total Health and be an integral part of our commitment to providing exceptional client experiences.